All modules in detail.
nordOFFICE is a work platform of one piece: you pick exactly the modules your team needs — everything interlocks and everything runs in Germany. The dashboard as your starting overview and the management overview with key figures are part of every combination.
Inbox, requests and the short line to your team.
nordTeam
The standalone employee app for everyone who needs to stay connected internally.
- Knowledge, team chat, noticeboard and quick polls in one mobile app
- Leave and sickness notifications plus a personal document inbox
- QR invitation for staff without a work email address
- Job referrals, reactions and further engagement features
An email program in Outlook style — several mailboxes, one place.
- A full client with shared mailboxes & delegate access
- AI reply, rewriting and shortening right in the draft
- Voice input: dictate emails instead of typing them
- Automatic customer & contact assignment, turn an email into a ticket
- S/MIME: sign & encrypt end to end — including your own certificate authority
Tickets
Work through requests & support in a structured way.
- Status, priority and prospect marking, split view
- Reply, internal note and attachments in one window — by dictation too
- Read status per user — nothing goes out twice
WhatsApp Business as a ticket channel — customer chats become cases for the team.
- Messages to your business number automatically become tickets, with replies straight from the reply box
- Images & documents as attachments, delivery status ✓ / ✓✓ / read, 24-hour reply window with an indicator
- Message templates for replies after the window closes — with placeholders and a preview
- Reach out to customers proactively: an appointment reminder or follow-up from a template, and the chat carries on as a ticket
- The official Meta Cloud API — conversations started by the customer are free of charge at Meta
Customer portal
Your customers report issues themselves — with their own account, without a phone call and without email ping-pong.
- An account per contact: a password or a sign-in link by email, entirely without a password
- Every report becomes a case in the ticket system — with attachments, status and history visible to the customer
- Two roles: the main user sees every case from their organisation, ordinary users only their own
- Internal notes stay internal; you decide per message and attachment what the customer sees
- Your own status labels for the outside, freely worded welcome texts, an access log per account
Chat
Internal communication in channels — short, direct, documented.
- Channels and teams with sub-channels
- Insert a video link with one click
- Notifications through the bell, on the desktop as well
Newsletter
Newsletters and mail merges to well-kept recipient lists.
- Rich-text campaigns with delivery tracking
- Mail merge: a Word template → a PDF per recipient, by email too
- A public sign-up form with double opt-in and an unsubscribe link in every email
E-mail marketing
Automated email sequences: after an event, prepared emails go out on their own, spread over time.
- Triggers: a sign-up, a new customer, a sales stage or an external form
- Any number of emails per sequence, with freely chosen waiting times
- Stops automatically on unsubscribe or reply
- Reporting per email: sent, opened, clicked — without storing IP addresses
E-mail footer marketing
Consistent signatures for all staff — and beneath them a promotional banner that travels with every email.
- Maintain signature templates centrally and assign them per mailbox, person or group
- Placeholders for name, role, phone number and booking link
- Banner campaigns with a run time and several designs in an A/B comparison
- Only to external recipients; click counting without IP addresses and without tracking pixels
Telephony
A browser softphone (VoIP) — make calls straight from the platform.
- Click-to-call from contacts and tickets
- Incoming and outgoing calls, DTMF keypad
- Keeps running in the background — including as a separate window of the desktop app
Meetings
Video conferencing on your own server — with no outside provider.
- Start as host without signing in, guests join by link
- An overview of every room with its context: customer, source, creator
- Ad-hoc call in the top bar: copy the link or send it straight by email
Appointments, tasks and projects — planned instead of chased.
Calendar
A shared team calendar with invitations, video calls and phone sync.
- Six views — including “Shared”: several calendars side by side as columns
- Invitations by email (iMIP/.ics), acceptances and declines tracked automatically
- A video call link with one click, appointments moved by drag & drop
- CalDAV sync for iPhone, iPad, Mac and Android
To-dos
Task management for yourself and the team.
- Personal and team to-dos in lists
- Due dates with an overdue warning
- Notification through the bell
Projects
Project boards in Kanban style — from the card to the invoice.
- Boards → columns → cards with attachments, comments and @ mentions
- Invite external people: a link without sign-in, to comment and complete
- Time tracking per project or card with hourly rates and a budget warning
- A statement of work as PDF/CSV, an invoice from unbilled time
PlanningBETA
Capacity and project effort across the team — who has how much room and when?
- A week and month view per employee, with capacity derived from the working-time model, public holidays and approved absences
- Move project effort by drag & drop; provisional effort is marked separately
- Series for working days, a link to deals and transfer into your own time tracking
- A personal iCal subscription link and an optional weekly overview by email
Appointments
Public online appointment booking — customers book without signing in.
- A booking page per employee, team pages with automatic assignment
- Availability automatically deducts leave and existing appointments
- Automatic confirmation with a calendar invitation (.ics)
- Appointment types with duration, buffer and location — on site, by phone or by video
Time tracking
Working-time recording with automatic breaks and reports.
- Clock in and out in the browser or from the desktop app's menu bar
- Automatic breaks per working-time model, with the statutory minimum break enforced
- Compliance notes in the report: minimum break, maximum working time, rest period
- An overtime account, leave and absences, team approval, CSV/PDF
- Webhooks: report clockings, absences and corrections to other systems, signed
Follow-ups
Put an item on a date — and it comes back to you by itself.
- Right on the ticket, the email and the sales record
- A quick choice or a free date and time, schedulable for others too
- Snooze: the ticket waits and jumps back to “Open” right on time
- Due follow-ups appear in the bell, the dashboard and the daily summary
Notes
The personal notepad in the style of Microsoft OneNote — for everything that needs writing down between appointments and tasks.
- Notebook, coloured section, page — sub-pages by indenting
- Free writing with images and tables, saved automatically
- Categories such as Task, Important or Idea plus a collected view
- Full-text search, a 30-day recycle bin, PDF export
- Sharing per notebook — read-only or with write access
Whiteboard
An infinite canvas for workshops, concepts and sketches — together in real time.
- Sticky notes, shapes, arrows, freehand and images
- Live collaboration with visible cursors and a version history
- Share with external people: a link without an account, a QR code for the projector
- Export as PNG, SVG and PDF; templates and copies
Mind Map
Structured tree maps in MindNode style — organise ideas, outline projects, together in real time.
- Automatic layout, nodes freely movable, keyboard control like MindNode
- Notes, links, tasks, tags, cross-connections, outline view
- Import from MindNode, XMind, FreeMind, OPML and Markdown
- Export as PDF, PNG, XMind, FreeMind, OPML and Markdown
Events
Event ticketing: sell tickets, invoice automatically, admit by QR scan.
- Ticket categories with price, quota and sales period
- A public event page — embeddable in your own website as a widget
- PDF tickets with a QR code, the invoice is created automatically
- Check-in at the door by camera scan with a duplicate-scan warning
Gift vouchers
Sell value vouchers through a purchase page of your own — for your own company or for your customers.
- Your own voucher shop with amount selection and designs
- Payment through PayPal — credit card, Apple Pay and Google Pay too
- The voucher goes to the buyer as a PDF by email straight away
- Redeem in full or in parts with a remaining balance
Loyalty cards
Digital stamp and points cards without an app and without plastic — for your own business or for your customers.
- Stamp or points card per business, Golden Club or Neutral design
- Sign-up landing page with QR display stand, card straight to the smartphone
- Scanner app for staff with separate accesses per counter
- Reporting: active guests, rewards, bookings per day and location
From the first contact to the paid invoice.
Contacts
Customer file & contact CRM — everything about a customer in one place.
- Master data and contacts with shared comments
- Files, images and @ mentions right on the customer
- CardDAV sync to your phone, click-to-call
Addresses
Suppliers, service providers & network — kept apart from your customer contacts.
- Companies and contacts with categories as filter pills
- Search, sorting and notes
- In the super search with quick actions for email and calls
Sales
A sales pipeline with opportunities and forecasting.
- Deals with customisable stages on a Kanban board
- A weighted forecast and an activity timeline
- Create quotes straight from the deal
Quotations & invoices
Quote management plus invoices with dunning — with no break in the chain.
- Quotes with line items (optional ones too) and three PDF layouts
- Acceptance by digital signature through an external link
- Invoices with finalisation, a number range and dispatch
- E-invoicing to EN 16931: ZUGFeRD embedded in the PDF + XRechnung as XML — including the routing ID for public authorities
- Dunning: a payment reminder plus two dunning levels with a fee
Contracts
Contract and deadline management with documents and e-signature.
- Term, notice period and automatic renewal
- A reminder before the notice date through the bell
- Documents per contract with an online editor
- Electronic signature: externally by link, countersigned internally, with an audit trail
Surveys
Build, distribute and evaluate surveys — from a feedback form to an employee survey.
- A builder with many question types: choice, rating, NPS, word cloud, matrix and many more
- Distribute by link, QR code or personalised by email
- Anonymous audience links with a direct comparison between audiences
- Analysis with charts, CSV export and an AI summary of the free-text answers
Live surveys
Live polls à la Mentimeter — run surveys live in the room, an add-on to “Surveys”.
- Take part with a six-digit code or a QR code — no account, straight from the phone
- A projector view with instant results, moderated question by question
- A quiz mode with speed scoring and a leaderboard
- Moderated Q&A with upvoting and approval
Files, knowledge and training — findable instead of scattered.
Files
Documents and customer folders with versioning and a recycle bin.
- 250 GB included — stored in Germany/the EU, not in US clouds
- Automatic virus scanning: infected files go straight into quarantine
- Recycle bin: deleted items stay recoverable for 4 weeks
- A file version on every overwrite, with the editor's name
- Cloud connector: Nextcloud, Google Drive, OneDrive or Dropbox
Office suite
Word processing, spreadsheets and presentations straight in the browser — compatible with MS Office.
- Create and edit docx, xlsx and pptx — without converting anything
- Editing together in real time, with cursors showing your colleagues
- Automatic versioning on every save
- Runs on your own infrastructure in Germany/the EU
Wiki
The internal wiki — instructions and knowledge for the whole team.
- Pages with sub-pages, rich text and images
- Full-text search across all content
- Links reaching into other modules
AI chat
The AI assistant right in the middle of your work — every common AI system connected by API, with a free choice of provider and model.
- Claude, ChatGPT, Gemini and Anymize — switchable per request
- Draft, summarise and translate text; web search and files can be switched on
- Dictate messages instead of typing them — transcribed live
- Anonymous mode: personal details are replaced before anything is sent
- Local models through Ollama as well — on your own computer or in the company network, for maximum privacy and with no AI costs
- On request it works directly inside nordOFFICE — appointments, tasks, research, with your permissions; the local AI can do that too, without the language model ever leaving your device
- An organisation mode with your own in-house knowledge from the wiki and files
- Accounts per user, shareable within the team; included in every instance
Bookmarks
Collected links for the team — always to hand.
- Collect and organise links
- Reachable for the whole team
- Included in every nordOFFICE instance
Academy
Organise training and document it completely — courses, attendance, certificates.
- Schedule course templates as often as you like — in person, online or hybrid
- A registration page with a waiting list, automatic invitations and reminders
- Personalised certificates with a verification QR code and bulk dispatch
- A training record per company, exportable as CSV
Learning room
Interactive supporting material for participants — a companion book, downloads, private notes.
- Any number of learning rooms, each with its own companion book
- A personal access link — no user licence for external participants
- Content protection: training material cannot be copied or printed
- Chat to the group or confidentially to the course leader
People, costs and security — properly managed.
HR records
A digital HR file with a skills database.
- Master data per employee: employment, personal details, bank and social insurance, emergency contact
- Skills with level, proof and an expiry warning — “who can do what?”
- Document storage and a history (hiring, salary, feedback)
- A keys tab per person: issued keys and access media from key management
- Onboarding and offboarding checklists with progress and automatic follow-ups
Password manager
Personal and team vaults, zero-knowledge encrypted — with browser add-ons and system-wide autofill for iOS and Android.
- Personal and shared vaults — folders and entries with custom fields and documents
- 2FA codes (TOTP) shown live right in the entry
- Download the browser add-ons straight from the module, including policy templates for companies
- Sharing per vault or folder — read or write
- Decryption happens only in the browser — not even administrators can read anything
Secret sending (in the toolbox)
Pass on passwords and confidential text through self-destructing one-time links — instead of in clear text by email or chat. A toolbox tool and therefore always included.
- Enter a secret or generate a strong random password — once retrieved, the content is deleted for good
- Recipients straight from customers, contacts and addresses — or any email address; sent with a personal salutation
- Valid from 1 hour to 7 days, 1–5 retrievals, an optional passphrase as a second channel
- The retrieval key exists only in the link and is never stored — the server cannot read the content
- A notification on retrieval and proof in the list (“retrieved on …”)
Travel expenses
Travel expense claims with receipts and an approval workflow.
- Receipt upload with AI recognition: date, amount, merchant, VAT
- Submit → approve or reject → reimburse, under the four-eyes principle
- A combined PDF with a cover sheet, totals and every receipt
- Customer assignment for onward billing
Fleet
Vehicle management with drivers, contracts, costs and deadlines.
- A vehicle file with master data, a photo and documents
- Drivers taken from the personnel file with an automatic history
- Roadworthiness test dates and contract expiries with reminders
- Cost analysis per vehicle and cost type
Key management
Every access medium in the company in one place.
- Keys, cards, transponders, NFC, tokens and digital access as a file
- Handover to people from the personnel file — with a complete history
- Return on offboarding, deadlines and reminders
PurchasingBETA
The complete internal purchasing path – from the requirement to the checked invoice.
- Requests with line items, project, cost centre and required date
- Approval, purchase order, goods receipt and closure with a status history
- PDF and XRechnung import with recognised invoice data
- Invoice checking, approval and a documented payment status
GalleryBETA
Manage artworks and collections — from the work's file to settling accounts with the artists.
- A work file with images, dimensions, technique, price and inventory number
- Loans with a return date, location and history
- Commission statements per artist as a PDF
- An online exhibition with enquiries that arrive as tickets
- A printable work label with a QR code
EquipmentBETA
Devices, equipment, tools and software licences under control.
- Inventory files with serial number, location, purchase price and warranty
- Handover and return with a complete history
- Servicing, repairs and upcoming deadlines
- Licence seats and terms without secrets in clear text
Office
Write, calculate and present — straight in the browser, on your own server. No Microsoft 365 subscription, no installation, included with every account.
- New with one click: Word document (.docx), Excel spreadsheet (.xlsx), PowerPoint presentation (.pptx)
- Open existing files from Files, from customer folders, from the connected cloud, by drag & drop or from the device
- Work together: several people in the same document, changes shown live and colour-coded
- Compatible with Microsoft Office and LibreOffice: docx, xlsx, pptx, odt, ods, odp, rtf, csv
- Convert to PDF and pass it on: by email, as a secure share link with a password and expiry, or with AES-256 protection
PDF Pro
A full PDF workplace in the browser — for everyday office work, the replacement for Acrobat Pro. No extra licence, no installation, and no file ever leaves your server.
- Open from Files, from customer folders, from the connected cloud (Nextcloud, OneDrive, Google Drive, Dropbox), by drag & drop or from the device
- Reorder pages: thumbnails with drag & drop, rotate, delete, crop, insert further PDFs and blank pages
- Fill in and comment: text anywhere, highlighting, drawing, shapes and notes
- A signature stored once and placed anywhere with a click
- Real redaction: the text underneath is removed, not covered — afterwards it can neither be selected nor found
- Save as a new version of the original file, as a copy, as a download or straight as an attachment to a reply
Toolbox
More than 20 tools for marketing and everyday office work in one module — with search, favourites and pinnable tools in the sidebar.
- Short links (URL shortener) with a UTM builder, QR code and click statistics without storing IP addresses
- PDF tools complementing PDF-Pro, each callable on its own: merge, split, shrink (making oversized scans small enough to email), flatten forms, password protection, stamps and page numbers, images to PDF and PDF to images, local OCR, metadata removal and document comparison
- Printing: name badges (from an event too, with a check-in QR code), door and place cards, admission tickets with a tear-off stub, labels & file spines for Avery/Zweckform sheets, a barcode generator
- Meeting polls (a Doodle alternative), a calendar-link generator, a file inbox for customer uploads
- An integrated image editor with rotate, crop, draw, text, print and export as PNG/JPG/WebP; plus a social media pack, AI labelling, a brand preset, a link page, a QR designer and office calculators
Competencement®
Organisation, competencies and impact in one place.
- OrgaSphere: areas, interfaces and decision paths as a circular chart
- Competency profiles with self and external assessment in a radar chart
- Career paths with target profiles, career gaps and team competency
- A qualification matrix based on the skills database
Document signing
Every PDF file from nordOFFICE carries a digital seal — demonstrably unaltered.
- Automatically signs everything you generate: quotes, invoices, certificates
- Signs every PDF attached to emails and ticket replies
- Protects against account numbers being altered in invoices after the fact
- A seal from your own certificate authority — with no annual certificate costs
AI access (MCP)
AI assistants such as Claude or ChatGPT work directly with your nordOFFICE data — and the same tools are available as a REST API.
- Free of charge — core module, included in every order
- Can be entered as a connector in claude.ai, Claude Desktop and ChatGPT
- A REST API with an OpenAPI 3.1 document for n8n, Make, Postman and your own programs — one account for both routes
- Selectable per account: read only, or read and write
- Every access runs with the permissions of the signed-in person
- Accounts can be revoked individually at any time
Frequently asked questions about the modules
Can I switch modules on individually?
What is always included in every nordOFFICE?
How do I add further modules later?
Put your own nordOFFICE together.
Choose your modules in the configurator — or try it free for four weeks first.